Shipping policy

All in Stock products are ready to ship from our New Zealand warehouse based in Albany, Auckland.

We only ship to New Zealand, for Australian shipping please visit our Australian store

Domestic Orders Standard Shipping (New Zealand) 

This will be calculated at checkout as it is weight dependent on the products you select

Delivery Timeframe: Please allow 1-2 NZ warehouse processing days prior despatch. Order on a business day for same day despatch.

The following are estimated transit times including processing times from our New Zealand warehouse. Please note there are only estimated general guidelines. It is not a guaranteed timeframe.

*Important Note: Please note that non-metropolitan/rural areas take an extra few more days, and sometimes due to back log and busy seasons (e.g Christmas), your parcel might take a while to process in the New Zealand warehouse and also take longer for couriers to deliver.

Other Notes

• Flyhoneycomb ships with Posthaste's tracking delivery service with tracking all the way to your shipping address. We are unable to accept PO boxes as the address is inaccessible to our courier.

• Our default delivery / shipping instruction is given as "Signatory Required" upon delivery, which means that if your address is not attended when your parcel is shipped to you, your item will be resent back to the courier's depot or an Posthaste office for collection depending on the carrier company used.

• If you would like the item to be left under "Authority to Leave" at a safe place at your home unattended, please note this in the comment box upon checkout and that will be arranged for you. For authority to leave parcels, Flyhoneycomb will not be responsible for any lost parcels.

• Our obligation for delivery ends as soon as the item is collected by our couriers. You will be given a tracking ID to track and manage your order thereafter. We are not responsible for correspondence between receiver and carrier companies after that, nor delays in deliveries caused by carrier companies.

• Our Estimated Time of Delivery (ETA) are those provided by our courier companies and are not a guarantee of delivery times.

• If you have a query that is not covered here, please write to us at info@gde.co.nz